A If the app crashes during upload, please play the time lapse of the artwork to the end.
If it can be played to the end, the crash may have been caused by insufficient memory during the upload process.
In case, please close all other apps running in the background and try again.

Please note that simply closing the app’s screen does not fully terminate it — the app will still be running in the background.
To completely close the app, you need to perform specific steps (force quit) that differ depending on your OS or device model.
For detailed instructions, please refer to the manual for your OS or device.

If the problem persists, please reboot your device and retry uploading.

If the time lapse cannot be played to the last,
Please contact us.