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Q.
I want to transfer or share my Prime Membership to another device A. Please note that it is not possible to transfer or share the Add-ons or Prime Membership purchased from a different store than the one you are currently using (App Store, Google Play Store, Microsoft Store, HUAWEI AppGallery). For example, in case of Windows, the purchase information is linked to your Microsoft account, and purchases made on Windows cannot be restored on Android, so you will have to purchase them again on Android. It is only possible to transfer or share the purchased rights between Windows devices, or between Android devices, etc. To transfer or share your purchase, please follow the steps below: 1. Reboot your device and update the app if it is not the latest version. 2. Make sure you are logged in to the application store with the same Purchase Account (Google account, Apple ID, Microsoft account, HUAWEI ID) as the one you used when you purchased the app. 3. Check your purchase history in the application store. 4. Tap the gear icon on the ibisPaint title screen to open the ibisPaint Settings window. 5. Tap “Restore purchased rights". [*]Category's Question List [0]Product FAQ Top [#]Product Guide |