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Q.
How to get a refund.


A.
Whether you can get a refund or not, the decision depends to Google Play, App Store or App Gallery.
To get a refund, please refer to the followings.

If your device is iOS, please see the followings below:
1. Please go to reports page:
http://reportaproblem.apple.com/
2. Login with your Apple ID.
3. Select the apps tab.
4. Find the purchase you want refunded.
5. Select Report a Problem on the right of the 'purchase'.
6. Select the reason why you want the refund.
7. Fill in the description, as appropriate and submit.

If your device is Android, please see the following page:
[Option 2: Request a refund on the Google Play website]
https://support.google.com/googleplay/answer/2479637?hl=en


Was the problem solved?

 It is solved.
 It is not solved. I inquire about it.



[*]Category's Question List
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[#]Product Guide



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