Q About the copyright and commercial use of artworks created using ibisPaint
Q Is it ok to use the artwork created with ibisPaint for commercial use, distribution, or posting to other sites?
Q Is it possible that I redistribute artwork used pictures from Material tool and stamp from Brush tool?
Q Is it ok to redistribute an artwork created with the Premium fonts available for Premium Members?
Q The app crashes when importing an image.
Q I want to cancel Premium Membership
Q Can I use ibisPaint on a PC?
Q How to change your ibisPaint account name
Q I want to backup the brushes I have created.
Q Cannot make purchases on children's devices
Q I was charged for the free trial period.
Q I live in Russia and cannot purchase.
Q I would like to receive an invoice or receipt.
Q I would like to make sure that inappropriate advertisements do not appear.
Q How to move ibisPaint artworks (via Cloud Storage/Dropbox/IPV) and transfer settings (.ipcfg) to a new device
Q I cannot make a purchase with a corporate or school account.
Q I want to post my artwork video on X or Facebook
Q I fail to register the Google account on the settings window.
Q I've deleted my Billing Account and would like to cancel my Premium Membership
Q The image won't be saved as Transparent PNG
Q The app freezes at MyGallery.
Q How do I change the language settings?
Q I would like to change the e-mail address of my ibisAccount.
Q I would like to link my external account to my ibisAccount.
Q When using a pen tablet, a ripple-like effect appears around the cursor.
Q How to check the purchase history for each application store
Q Can't find subscription in purchase history
Q Why is the PC version of ibisPaint not offered for free?
If you can't find the information you're looking for, please
contact us via ourinquiry form.
If for any reason the inquiry form is unavailable, please email us at
the following address: