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Q.
Purchases of Pro Add-on have been reset on the Windows version.


A.
We are currently investigating the cause. Once the cause is identified and the issue is fixed, we will release an updated version.
If your purchased right for the Pro Add-on has been reset, please try to restore them using the following steps:

  1. Log in to Microsoft Store with the same Microsoft account you used when purchasing.
  2. Check your purchase history in Microsoft Store.
  3. Click the gear icon on the title screen of ibisPaint to open the settings window.
  4. Click on "Restore Purchased Rights."


Was the problem solved?

 It is solved.
 It is not solved. I inquire about it.


[*]Category's Question List
[0]Product FAQ Top
[#]Product Guide


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