[*]Category's Question List
[0]Product FAQ Top
[#]Product Guide
A.
Please check if any of the following apply to you.
1. The stylus pen you are using is not compatible with ibisPaint.
- Stylus pens that do not support ibisPaint are not supported.
Please check if your stylus pen is compatible with ibisPaint by clicking on the URL below.
Pressure Sensitive Styluses
2. The stylus pen could not be used with other applications.
- Are there any problems with charging or connecting the Stylus pen? If it does not respond properly to other applications, there might be a problem with the device or the stylus pen. Please contact the manufacturer from whom you purchased the pen.
3. There is a problem with the setting.
- Pressure sensitivity doesn’t work.
4. None of the above.
・Please update the application to the latest version and restart your device.
・Please check to see if the stylus pen you are using is selected in the “Pressure Sensitive Stylus" section of the settings window.
・Please contact here. Please state that none of the items in this FAQ apply to you.
[*]Category's Question List
[0]Product FAQ Top
[#]Product Guide
[0]Product FAQ Top
[#]Product Guide
Q.
Stylus pen is not responding.
Stylus pen is not responding.
A.
Please check if any of the following apply to you.
1. The stylus pen you are using is not compatible with ibisPaint.
- Stylus pens that do not support ibisPaint are not supported.
Please check if your stylus pen is compatible with ibisPaint by clicking on the URL below.
Pressure Sensitive Styluses
2. The stylus pen could not be used with other applications.
- Are there any problems with charging or connecting the Stylus pen? If it does not respond properly to other applications, there might be a problem with the device or the stylus pen. Please contact the manufacturer from whom you purchased the pen.
3. There is a problem with the setting.
- Pressure sensitivity doesn’t work.
4. None of the above.
・Please update the application to the latest version and restart your device.
・Please check to see if the stylus pen you are using is selected in the “Pressure Sensitive Stylus" section of the settings window.
・Please contact here. Please state that none of the items in this FAQ apply to you.
[*]Category's Question List
[0]Product FAQ Top
[#]Product Guide