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[#]Product Guide
A.
The ibisPaint website has an automatic login feature.
If you have already logged in to X or Facebook website with the corresponding account, you can log in to the ibisPaint website without entering your login and password again.
Therefore, if you would like to log in with a different account, please log out of the ibisPaint website as well as the X or Facebook website, and then log in with a different account on both.
To switch accounts, please follow the steps below.
[How to switch accounts]
1. In case of ibisPaint application, open the Online Gallery. In case of a browser, open the ibisPaint website.
2. In case of iPhone and Android phones, tap on the hamburger menu button in the upper right corner of the screen to open menu, and log out by accessing the respective page on X or Facebook from the bottom of the menu.
In case of iPad and Android tablets or PCs, log out by accessing the respective page on X or Facebook from the lower right corner of the screen.
3. Open the Online Gallery or ibisPaint website again, log out if you are logged in, and log in again with a new account using the login button.
[*]Category's Question List
[0]Product FAQ Top
[#]Product Guide
[0]Product FAQ Top
[#]Product Guide
Q.
I cannot switch to another account and log in
I cannot switch to another account and log in
A.
The ibisPaint website has an automatic login feature.
If you have already logged in to X or Facebook website with the corresponding account, you can log in to the ibisPaint website without entering your login and password again.
Therefore, if you would like to log in with a different account, please log out of the ibisPaint website as well as the X or Facebook website, and then log in with a different account on both.
To switch accounts, please follow the steps below.
[How to switch accounts]
1. In case of ibisPaint application, open the Online Gallery. In case of a browser, open the ibisPaint website.
2. In case of iPhone and Android phones, tap on the hamburger menu button in the upper right corner of the screen to open menu, and log out by accessing the respective page on X or Facebook from the bottom of the menu.
In case of iPad and Android tablets or PCs, log out by accessing the respective page on X or Facebook from the lower right corner of the screen.
3. Open the Online Gallery or ibisPaint website again, log out if you are logged in, and log in again with a new account using the login button.
[*]Category's Question List
[0]Product FAQ Top
[#]Product Guide