Q How to get a refund.
Q Prime features are not working
Q I cannot upload my artwork.
Q I get a “Communication Error” and cannot synchronize my artworks to the Cloud Storage
Q I forgot my password.
Q I cannot log in.
If you can't find the information you're looking for, please contact us via ourinquiry form. If for any reason the inquiry form is unavailable, please email us at the following address: